Returns & Exchanges
At Origins World Foods, we take pride in the quality of our global selection and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 7 days of delivery.
Contact Support
Email our customer service team within 7 days of receiving your order, providing your order number and clear photos of any damaged or incorrect items.
Verification Process
Our quality assurance team will review your request and the provided images to verify the issue against our food safety and shipping standards.
Return Authorization
If a return of non-perishable goods is required, we will issue a Return Merchandise Authorization (RMA) and a prepaid shipping label for your convenience.
Refund or Replacement
Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing